It also offers voice and video calling, of course, but it also includes a number of automated processes to help increase workflows and productivity, not least by reducing the number of tools and screens that are required for use.
It does this by adding SMS appointment reminders, online forms, and patient self-scheduling, all of which combined reduce no-shows to single percentiles. Mend is a full-featured telemedicine suite that specifically aims to increase efficiency and profitability by reducing the volume of missed appointments. Therefore here we'll feature the best in telemedicine software, as well as offer suggestions to also consider. The result is that whichever type of telemedicine platform you opt for, it should be able to work well with existing medical and health service software already being used. Integration doesn't stop there, and good telemedicine software will usually be able to work well with medical billing software platforms, to ensure patients and insurers are properly invoiced and payments made. However, even standalone telemedicine platforms will often easily integrate with other medical software, such as for Electronic Health Records (EHR) or to make it easier to work with patient histories, making it easier to diagnose or treat medical conditions. Sometimes telemedicine software is offered as a standalone platform, but these days it's not unusual to find it also provided within existing medical practice management (PM) software. This has been especially helpful in monitoring patients with existing conditions, even at a distance an example of this is the monitoring of pacemakers while the patient remains at home. Furthermore, telemedicine options are frequently immediately accessible, and available on a 24/7 basis, making this an attractive option for patients seeking care.ĭevelopments in IT and mobile technology means that telemedicine software platforms have become very accessible and increasingly capable. In such situations, traveling to the practice can be difficult and even dangerous for patients with preexisting health conditions.ĭue to the COVID pandemic, this has become an increasingly popular option for patients that are hesitant to come to the Emergency Department for more routine complaints, and also with some practices running with reduced hours, or even closed. Telemedicine software allows doctors to interact with patients via online video, which has been traditionally useful for practices with dispersed rural populations, including gaining access to specialists beyond what is locally available. The best telemedicine software enables remote clinical care, allowing doctor and patient interactions online.
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